Whether it's payments, account issues, games, or betting — our support team is here for you 24/7.
888 Stars offers multiple ways to reach support — talk or write to us in Bangla.
Depositing funds at 888 Stars is quick and straightforward. All the most popular mobile banking methods in Bangladesh — bKash, Nagad, Rocket — are fully supported. The minimum deposit is just ৳200, and you can deposit up to ৳50,000 in a single transaction.
Log in to the 888 Stars website or app using your user ID and password.
Click the "Deposit" or "Cashier" button from the menu and select bKash.
Enter the amount you wish to deposit — minimum ৳200.
Send Money to the bKash number displayed on 888 Stars. Use your 888 Stars user ID as the reference.
Enter the transaction ID from bKash into the 888 Stars deposit form and submit.
After a successful deposit, funds are typically credited to your 888 Stars wallet within 1–5 minutes. If it takes longer than 10 minutes, please contact us via live chat with a screenshot of the transaction.
Withdrawing from 888 Stars is simple and fast. Most requests are processed within 15 minutes to a maximum of 2 hours. The minimum withdrawal amount is ৳500.
Before your first withdrawal, you'll need to verify your account with your National ID — this is a one-time step only.
From your account dashboard, click the "Withdrawal" option.
Enter your preferred payment method (bKash/Nagad/Rocket) and the amount.
An OTP will be sent to your mobile number — use it to confirm your request.
Your funds will typically arrive in your mobile banking account within 15–60 minutes.
Withdrawals can only be processed to the mobile number registered to your 888 Stars account. Requests to a number that does not match your account cannot be processed.
Opening an account at 888 Stars is completely free and takes just 3 minutes. All you need is a valid mobile number, an email address, and a password of your choice to complete registration.
KYC verification is required before your first withdrawal. You will need to upload a photo of your National ID (NID) or passport. This is purely for account security — approval typically takes 6–24 hours.
If you forget your password, click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number or email — use it to set a new password. The entire process takes under 2 minutes.
To update your mobile number or personal details, contact our support team via live chat or email. For security reasons, certain changes may require additional verification.
888 Stars offers several types of bonuses. Welcome Bonus — up to 100% on your first deposit, capped at ৳10,000 — claimable immediately after registration. There are also weekly reload bonuses, free spins, and cashback offers.
Every bonus comes with wagering (Wagering) requirements. For example, a "30x wager" means you must bet the bonus amount 30 times before you can withdraw. These conditions are clearly stated in each bonus's description.
Bonus balance and real balance are shown separately. Once the wagering requirements for a bonus are met, it automatically converts to withdrawable balance. For any bonus-related questions, just ask via live chat.
888 Stars takes the security of your account extremely seriously. Our SSL encryption and two-factor authentication (2FA) keep your information fully protected.
Use a password of at least 8 characters — combine uppercase letters, numbers, and symbols.
Keep SMS OTP verification active — it adds an extra layer of protection for logins and withdrawals.
Avoid logging into your account from cafés or public networks.
No 888 Stars representative will ever ask for your password.
If you suspect unauthorized access to your account, contact live chat immediately and change your password. Our security team is active 24/7.
Many online platforms in Bangladesh offer support only in English or give robotic, scripted replies. 888 Stars is different. Our support team includes Bangla-speaking representatives who genuinely understand your issue and resolve it with a human touch.
When a new player joins 888 Stars for the first time, it's natural to have plenty of questions — how to deposit, which game to start with, how the bonus works. You won't have to wait hours to get answers. Just send a message in Live Chat and an agent will typically respond within 3 minutes.
Withdrawal stuck at 3 AM? No problem — 888 Stars support is available around the clock, every day of the year, even on Eid. We know how frustrating it is to wait for your winnings, so getting you a fast resolution is always our priority.
Every month, the 888 Stars support team resolves thousands of issues — from payment queries to game bugs. The average resolution time per case is just 18 minutes. We take every piece of feedback seriously and continuously work to improve our service.
Reaching 888 Stars support is completely free with no limits — contact us as many times as you need, every day. Every question that comes into our Help Centre matters equally to us.